business continuity
‘On Tap’ Business Continuity means that the service is constantly active and available at all times, not just when disaster strikes. This ensures that there is no delay in benefiting from the service in times of crisis, unlike many ‘on click’ solutions.
The service enables inbound and outbound
email to be available from secure, mirrored data stores to end
users via webmail. This webmail allows users to send and receive
email from any browser worldwide,
ensuring important communication is not lost during crisis
situations.
Benefits:
- Ensures email is available in times of disaster
- Access email from any internet enabled machine
- Both current and historical email available
- Re-synchronises email once disaster is over
- Ability to re-route email if organisation's mail servers are lost
Features:
Description
Whilst most Business Continuity solutions only ‘click-in’ when a disaster occurs, Email System’s solution provides ‘On-Tap’ capabilities, ensuring that the off-site capabilities are constantly active during normal operation as well as when disaster hits.
A core element of this solution is the Archiving
capability which enables organisations to securely
capture and store all inbound and outbound
email traffic in real-time. Once captured, these emails
are stored in duplicate in geographically disparate data
centres, thus protecting data against physical loss or
corruption. However archiving is only part of the
solution; since employees also need to be able to
interact with their emails as well.
Anywhere access
Anywhere Access is provided through a highly available, feature rich Business
Continuity (BC) Web Mail service providing off-site remote access to email.
As already mentioned, the solution is available during both disaster and normal
operation. To support this, a rolling capture window is established by the
system, which is designed to capture both inbound and outbound mail as it passes
through the filtering service and route copies of the mails to the Business
Continuity mail server hosted in the Webroot infrastructure. Each
individual that has subscribed to the BC service has a hosted mailbox allocated
to them.
Rolling message capture
28 days of historical email data is stored, not just since a disaster.
User experience:
Graphically rich webmail
Intuitive message creation
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Why use a managed service?